Controllers of Information
Any personal information provided to or gathered by our website is controlled by Gloucester Rugby Limited, Registered Office: Gloucester Rugby Limited, Kingsholm Stadium, Kingsholm Road, Kingsholm, Gloucester, GL1 3AX. Details of the current Data Protection Officer at Gloucester Rugby Limited can be obtained by emailing [email protected]
What Information do we collect? How do we use it?
When you order over our website we need to know your name, e-mail address, delivery address, credit or debit card number, expiry date (and valid from date and issue number for Switch cards). This allows us to process and fulfil your orders and to notify you of the status of your order. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to complete your transaction. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. We will give your name and address to our couriers and we may also give them your telephone number to aid the delivery of your order.
When you register on the website or, during the process of purchasing goods from the website and choose to receive further information from us, we may use the information you provide us with for the following purposes:
- We monitor customer traffic patterns and site usage to help us to develop the design and layout of the website.
- Personal details may be for purposes such as notifying you of Gloucester Rugby Limited news, events, fixture, ticket, merchandising and player information which we think may be of interest to you.
- Gloucester Rugby Limited will not put any information about you on general release nor will it sell such information. Personal data will not be transferred outside of the European Economic Area.
- We employ other companies and individuals to perform functions on our behalf such as delivering packages, analysing data, providing marketing assistance, processing credit card payments and designing and operating our website. Such companies and individuals have access to your personal information for the purpose of carrying out this work only. These enterprises will not use your data for any other purpose. Under no circumstances will these enterprises use any additional data about you to which they are party for any other purposes.
Use of Photos by Club Photographer
Please be aware that photos taken in the stadium on match day by the Gloucester Rugby Club photographer will be used for Marketing purposes across a number of channels.
Gloucester Rugby Limited recognizes that we have legal obligations in terms of the collection and use of personal data made available to us. This website is provided on an "AS IS" basis and Gloucester Rugby Limited excludes all warranties or representations of any kind with respect to this website or its contents. In particular, Gloucester Rugby Limited does not warrant or represent that the information contained on this website is accurate or up to date.
The contents of this website are designed to comply with English Law. You may be viewing the website in a market in which we do not commonly sell our goods. Gloucester Rugby Limited cannot be held responsible for non-compliance with any local advertising or other laws in relation to this website or its contents.
If you are under the age of 18 you may register on the website to receive newsletters and other information but only with parental or guardian consent. You may only make purchases on this website if you are aged 18 or over or, if under 18, have received parental or guardian consent.